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Cookie Policy

Last updated December 16, 2025

This Cookie Policy explains how Thermo-Dry ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at thermo-dry.com (the "Site").

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1. What Cookies Do We Use?

We use the following types of cookies on our Site:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your preferences.

2. Specific Cookies and Services We Use

Service Purpose Type
Google Analytics Tracks website usage, visitor behavior, and demographics to help us improve our services Analytics
Google Fonts Provides web fonts for consistent typography across devices Functionality
Font Awesome Provides icons used throughout the website Functionality
AOS (Animate On Scroll) Provides scroll animations for enhanced user experience Functionality
Stripe Processes secure payments and may set cookies for fraud prevention Essential

3. Google Analytics

We use Google Analytics to track and analyze the use of our Services. Google Analytics collects information such as:

  • Pages you visit on our Site
  • Time spent on each page
  • How you arrived at our Site
  • Your general location (country/city level)
  • Device and browser information

You can opt out of Google Analytics tracking by:

  • Installing the Google Analytics Opt-out Browser Add-on
  • Using your browser's "Do Not Track" feature
  • Adjusting settings at Google Ads Settings

For more information on how Google uses data, visit Google's Privacy Policy.

4. Third-Party Services

We use the following third-party services that may set cookies:

Google Services

  • Google Fonts: Provides typography. Privacy Policy: Google Privacy
  • Google Analytics: Website analytics. See section above for details.

Payment Processing

  • Stripe: Secure payment processing. Privacy Policy: Stripe Privacy

Content Delivery Networks (CDNs)

  • Cloudflare / Font Awesome CDN: Delivers static content quickly and securely
  • unpkg: Delivers JavaScript libraries (AOS)

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

Do Not Track

Most web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. At this stage, no uniform technology standard for recognizing DNT signals has been finalized, so we do not currently respond to DNT browser signals.

Important: If you choose to block cookies, some features of our website may not function properly, and you may not be able to access certain parts of the Site.

6. Cookie Duration

We use both session and persistent cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this Cookie Policy.

8. Your Privacy Rights

Under UK GDPR and data protection laws, you have rights regarding your personal data, including:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Object: Object to certain types of processing
  • Right to Data Portability: Request transfer of your data

To exercise these rights, please contact us using the details below.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

For information about the terms of using our services, please see our Terms of Use.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Thermo-Dry
Emergency Drying Services
Email: info@thermokil.co.uk
Phone: +44 (0) 1623 624637

If you are located in the UK or EEA and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection authority or the UK Information Commissioner's Office.